Can I track my order in real time?
Yes, once your order has been shipped, you will receive an email with a tracking number. You can use this number to track the progress of your package online, from the warehouse to delivery to your home.
FAQs From Same Category
Delivery times vary depending on the type of shipping you choose and your location. Typically, standard delivery takes between 3-7 business days. If you have opted for express delivery, it can be completed in 1-2 business days.
If you are not present when delivery is attempted, the carrier will usually leave a delivery notice with instructions to reschedule delivery or collect the package from a relay point or the nearest post office.
In some cases, it is possible to change the shipping address, but it depends on the status of your order. If it has not yet been shipped, contact our customer service quickly to see if we can make the change. Once the order has been shipped, it will often be too late to make changes.
The standard delivery fee is €4.90. If you choose express delivery by DHL, the fee is €24.90. These amounts may vary depending on the weight of your order and the destination address, but these rates are generally applied.